Patient Access & Registration Specialist

Lifepoint Health, Inc.; Roxboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lifepoint Health, Inc. seeks a Patient Access Representative to collect demographics, insurance details, and financial information for outpatient services and inpatient admissions.

You will verify benefits, obtain authorizations as needed, and collect co-pays at the point of service to expedite admitting processes. You will respond professionally in person or by phone, maintain patient privacy, and support department operations, including alternating shifts, in a fast-paced healthcare

Qualifications

• High School diploma preferred; strong data entry and accuracy.
• Excellent English communication and customer service skills.
• Ability to navigate multiple software systems in a fast-paced environment.

Responsibilities

• Obtain and enter patient demographic, billing, and clinical data into registration system.
• Verify insurance benefits and obtain precertifications/authorizations as needed.
• Collect co-pays/deductibles and explain forms to patients.
• Provide professional communication in person and by phone.
• Protect patient privacy and confidentiality in registration activities.
• Support department operations with alternate shifts as needed.

Skills

Customer service

Attention to detail

English proficiency

Multisystem navigation

Communication skills

Education

High School diploma

Tools

Registration software

Electronic health records

Job description

Lifepoint Health, Inc. seeks a Patient Access Representative to collect demographics, insurance details, and financial information for outpatient services and inpatient admissions.

You will verify benefits, obtain authorizations as needed, and collect co-pays at the point of service to expedite admitting processes. You will respond professionally in person or by phone, maintain patient privacy, and support department operations, including alternating shifts, in a fast-paced healthcare