Patient Access & Registration Specialist

Ochsner Health; Raceland (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health seeks a friendly and efficient Registration Specialist to greet patients, verify demographics, schedule appointments, and complete the hospital admission process. You will collect co-pays, explain insurance benefits, and ensure accurate data entry in a fast-paced environment.

Strong communication, attention to detail, and teamwork across departments are essential. The role requires flexibility with shifts, weekends, and holidays at our facilities in Louisiana.

Qualifications

• High school diploma or equivalent is required.
• Preferred – Associate’s degree.
• Minimum 1 year of customer service or patient-facing experience.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling and registration.
• Verify demographics and insurances; collect co-pays and self-pay portions.
• Input data accurately for patient records and billing.
• Balance cash drawer and assist with deposit preparation.

Skills

Customer service

Communication

Data entry

Cash handling

Problem solving

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows applications

Healthcare billing software

Job description

Ochsner Health seeks a friendly and efficient Registration Specialist to greet patients, verify demographics, schedule appointments, and complete the hospital admission process. You will collect co-pays, explain insurance benefits, and ensure accurate data entry in a fast-paced environment.

Strong communication, attention to detail, and teamwork across departments are essential. The role requires flexibility with shifts, weekends, and holidays at our facilities in Louisiana.