Patient Access & Registration Champion

Ochsner Health; Crowley (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a Patient Access Professional to greet patients, schedule appointments, and complete hospital admission processes. You will verify demographics, ensure accurate information in patient records, and support billing with upfront collection of copays and self-pay portions.

The role emphasizes courteous patient interactions, compliance with privacy standards, and collaboration across departments to improve satisfaction and streamline registrations.

Qualifications

• Must have strong data entry and clerical accuracy.
• Excellent verbal and written communication skills.
• Proficiency with Windows applications and common software.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete scheduling, registration, or admission.
• Verify insurance, collect co-pays and payments, and input data accurately.
• Explain benefits and inform patients of financial responsibilities.
• Balance cash drawer daily and assist with standard office duties.

Skills

Data entry

Customer service

Verbal communication

Attention to detail

Microsoft Windows

Time management

Conflict resolution

Team collaboration

Education

High school diploma or equivalent

Associate’s degree

Tools

Windows OS

Billing software

Job description

Ochsner Health is seeking a Patient Access Professional to greet patients, schedule appointments, and complete hospital admission processes. You will verify demographics, ensure accurate information in patient records, and support billing with upfront collection of copays and self-pay portions.

The role emphasizes courteous patient interactions, compliance with privacy standards, and collaboration across departments to improve satisfaction and streamline registrations.