Patient Access & Registration Specialist

Stanford Health Care; Pleasanton (CA); On-site; USD 85,734,000 - 96,622,000; Full time

Job summary

Stanford Health Care in Pleasanton, CA, is seeking a Patient Access Services Representative I to join our onsite team. The role focuses on admissions and registration, verifying insurance coverage, and handling routine patient inquiries in a fast-paced environment.

This entry-level PAR I position offers on-the-job training with potential to advance to the REP II role after gaining experience. The position requires strong communication, bilingual ability, and commitment to patient service

Qualifications

• High School Diploma or GED required.
• 1 year of progressively responsible work experience required.

Responsibilities

• Assures secure handling and accurate recording of payments at point of service.
• Builds understanding of insurance options and related processes.
• Handles routine patient escalations and service recovery.
• Escalates complex registrations to more experienced staff.
• Greets patients and begins the registration process; communicates with PAS staff.
• Meets weekly productivity and KPI targets.

Skills

Bilingual (English/Spanish)

Communication skills

Customer service

Teamwork

Computer literacy

Medical terminology awareness

Education

High School Diploma or GED

Job description

Stanford Health Care in Pleasanton, CA, is seeking a Patient Access Services Representative I to join our onsite team. The role focuses on admissions and registration, verifying insurance coverage, and handling routine patient inquiries in a fast-paced environment.

This entry-level PAR I position offers on-the-job training with potential to advance to the REP II role after gaining experience. The position requires strong communication, bilingual ability, and commitment to patient service