Entry-Level Patient Access Associate – Admissions & Registration

Stanford Medicine Children's Health; Palo Alto (CA); On-site; USD 4,255,000 - 5,319,000; Full time

Job summary

Stanford Medicine Children’s Health in Palo Alto is seeking an entry‑level Patient Access Services Associate to handle admissions and registrations. You will identify insurance coverage, explain benefits, and assist patients with billing questions while delivering friendly, accurate service.

As a PAR I, you will receive on‑the‑job training to advance to higher PAS roles within about a year. The role emphasizes customer service, teamwork, and compliance with hospital policies and safety standards.

Qualifications

• Knowledge of patient communications and service excellence.
• Familiarity with computer systems and hospital software.
• Ability to work with diverse teams and handle sensitive information.

Responsibilities

• Process admissions and registrations and verify insurance coverage.
• Greet patients and initiate the registration process.
• Provide accurate information on benefits and billing inquiries.
• Maintain professional communication with PAS staff and patients.

Skills

Communication skills

Customer service

Teamwork

Medical terminology

Education

High school diploma or GED

Job description

Stanford Medicine Children’s Health in Palo Alto is seeking an entry‑level Patient Access Services Associate to handle admissions and registrations. You will identify insurance coverage, explain benefits, and assist patients with billing questions while delivering friendly, accurate service.

As a PAR I, you will receive on‑the‑job training to advance to higher PAS roles within about a year. The role emphasizes customer service, teamwork, and compliance with hospital policies and safety standards.