Patient Registration - Bettendorf

ORA Orthopedics; Pleasant Valley Township (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

ORA Orthopedics in Bettendorf, IA, is seeking a Patient Registration specialist to greet and assist patients as they arrive and depart. You will manage check-in/check-out, verify account and insurance information, collect payments, and help patients complete paperwork with accuracy and courtesy.

The role requires a high school diploma, plus strong interpersonal, oral, and written communication skills. Flexibility to work some evenings and Saturdays and to travel to other ORA locations is a plus.

Qualifications

• High school diploma or equivalent.
• Previous customer service in a medical office preferred.
• Excellent interpersonal, oral, and written communication skills; able to organize and prioritize tasks.
• Flexibility to work some evenings and Saturdays.
• Ability to travel to other ORA locations as needed.

Responsibilities

• Open and close the office.
• Welcome and engage patients; ensure accurate check-in and check-out.
• Verify patient accounts and insurance information.
• Collect payments and assist with paperwork.

Skills

Interpersonal skills

Oral communication

Written communication

Organization

Prioritization

Flexibility

Travel readiness

Education

High school diploma

Job description

Title:

Patient Registration

Employment Type:

Full Time

Work Hours:

Monday through Friday, 7:30 am - 4:30 pm

City:

Bettendorf

State:

IA

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this position, you'll be responsible for duties related to the opening and closing of the office, welcoming and engaging our patients, and ensuring that they are accurately checked in and checked out. You'll verify their account and insurance information, collect payments, and assist them in completing paperwork. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our Patient Registration team, you're the first and last interaction that each patient will have during their visit to our clinics.

Requirements:

This position requires a high school diploma or equivalent. We would prefer previous customer service experience in a medical office setting. A successful candidate will display excellent interpersonal, oral, and written communication skills as well as the ability to organize and prioritize tasks effectively and accurately. This candidate must have the flexibility to work some evenings and Saturdays as well as the ability to travel to other ORA locations as needed.

Benefits:

Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held.

The pay range displayed for this position represents the pay range for all positions that are classified in this job grade. Individual pay will depend on a wide range of factors such as candidate skills, experience, qualifications, education, location, licensure, certification requirements, and alignment with company benchmarks. It is not typical for an individual to be hired at or near the top of the range for their position; compensation decisions are dependent on the facts and circumstances of each case.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery and more. For more information on our practice, visit our website at www.qcora.com.