Receptionist, ORA ASC

Qcora; Pleasant Valley Township (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Benefits summary

Job summary

ORA Orthopedics in Bettendorf, Iowa, is seeking a Receptionist to warmly welcome patients and visitors, answer phones, and support daily front desk operations. The role involves updating demographics, coordinating with clinical staff, and preparing charts for the next day.

HIPAA compliance and confidentiality are essential, with a focus on delivering high-level patient care in a fast-paced orthopedic practice.

Qualifications

• This position requires a high school diploma or equivalent.
• Prior healthcare setting experience is preferred.
• Prior customer service experience is preferred.
• Demonstrates excellent interpersonal, oral, and written communication and computer skills.
• Ability to multitask and prioritize effectively and communicate with patients and families clearly.

Responsibilities

• Greet patients and visitors in person or by phone.
• Update patient demographics accurately.
• Notify healthcare team of arrivals and delays and coordinate with clinical staff.
• Prepare and assemble charts for the next day.
• Adhere to HIPAA rules and maintain patient confidentiality.
• Act as a member of the ASC team and contribute to high-quality patient care.

Skills

Interpersonal communication

Oral communication

Written communication

Computer skills

Multitasking

Education

High School diploma or equivalent

Job description

Title: Receptionist

Employment Type: FullTime

Work Hours: Monday through Friday, 8:00 am - 4:30 pm

City: Bettendorf

State: Iowa

We care about our employees! We value and respect the talented and committed people who make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities

In this position, you'll be responsible for welcoming and greeting all patients and visitors, in person or over the phone. Accurately updating patient demographics. Facilitates patient flow by notifying the health care team of patients' arrival, delays, and communicating with patients and clinical staff. Prepares and assembles charts for the next day. ORA holds all of our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a member of our ASC team, you're actively involved in work that makes a significant difference in the lives of our patients.

Requirements

This position requires a high school diploma or equivalent. Previous experience in the healthcare setting is preferred. Prior customer service experience is preferred. Displays excellent interpersonal, oral, and written communication and computer skills. Candidates must possess the ability to multitask and prioritize effectively, as well as communicate and interact with patients and their families clearly and effectively.

Benefits

Please note that some benefits are dependent upon the position and employment status held. https://flimp.live/ORAOrthopedicsBenefitSummary

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at www.qcora.com.