Patient Experience Front Desk Specialist

Qcora; Pleasant Valley Township (IA); Presencial; USD 34 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits summary

Resumo da oferta

ORA Orthopedics in Bettendorf, Iowa, is seeking a Receptionist to warmly welcome patients and visitors, answer phones, and support daily front desk operations. The role involves updating demographics, coordinating with clinical staff, and preparing charts for the next day.

HIPAA compliance and confidentiality are essential, with a focus on delivering high-level patient care in a fast-paced orthopedic practice.

Qualificações

• This position requires a high school diploma or equivalent.
• Prior healthcare setting experience is preferred.
• Prior customer service experience is preferred.
• Demonstrates excellent interpersonal, oral, and written communication and computer skills.
• Ability to multitask and prioritize effectively and communicate with patients and families clearly.

Responsabilidades

• Greet patients and visitors in person or by phone.
• Update patient demographics accurately.
• Notify healthcare team of arrivals and delays and coordinate with clinical staff.
• Prepare and assemble charts for the next day.
• Adhere to HIPAA rules and maintain patient confidentiality.
• Act as a member of the ASC team and contribute to high-quality patient care.

Conhecimentos

Interpersonal communication

Oral communication

Written communication

Computer skills

Multitasking

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

ORA Orthopedics in Bettendorf, Iowa, is seeking a Receptionist to warmly welcome patients and visitors, answer phones, and support daily front desk operations. The role involves updating demographics, coordinating with clinical staff, and preparing charts for the next day.

HIPAA compliance and confidentiality are essential, with a focus on delivering high-level patient care in a fast-paced orthopedic practice.