Patient Access & Registration Specialist

Conifer Health Solutions, LLC.; Phoenix (AZ); Vor Ort; USD 34.000 - 42.000; Vollzeit

Zusammenfassung

Conifer Health Solutions, LLC is seeking a diligent Patient Access Representative at Abrazo Central Campus in Phoenix. You will greet patients, complete registration, collect demographics, and ensure compliant patient forms are signed.

You may assist with scheduling procedures and provide clear instructions for appointments. Responsibilities include verifying insurance, obtaining authorizations, communicating financial responsibilities, and supporting post-discharge scheduling as needed.

Qualifikationen

• High School Diploma or GED required.
• 0-1 year in a Customer Service role.
• 0-1 year administrative experience in medical facility, health insurance, or related area preferred
• Some college coursework is preferred

Aufgaben

• Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
• Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.

Kenntnisse

Typing 35 wpm

PC/CRT/printer

Customer service

Fast-paced environment

Oral & written communication

Insurance verification

Cash collection

Ausbildung

High School Diploma or GED

Some college coursework

Tools

Scheduling system

Electronic Health Records (EHR)

Billing/Cash handling

Jobbeschreibung

Conifer Health Solutions, LLC is seeking a diligent Patient Access Representative at Abrazo Central Campus in Phoenix. You will greet patients, complete registration, collect demographics, and ensure compliant patient forms are signed.

You may assist with scheduling procedures and provide clear instructions for appointments. Responsibilities include verifying insurance, obtaining authorizations, communicating financial responsibilities, and supporting post-discharge scheduling as needed.