Patient Access & Registration Specialist

Taleo; New Ulm (MN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Benefits package

Job summary

UnitedHealth Group in New Ulm, MN seeks a Patient Access Representative Associate to greet patients and collect demographic and financial data for EMR entry. The role involves verifying insurance, collecting co-pays, and guiding patients through appointments and financial assistance programs.

The position offers a $1,000 sign-on bonus for external applicants, with training on a standard daytime schedule, and opportunities within a supportive, diverse environment focused on growing together.

Qualifications

• 6+ months of customer service experience.
• Proficiency with Microsoft Office products.
• Ability to work standard daytime hours, Mon-Fri for the first 3 weeks after hire in alignment with the training schedule.
• Must be 18 years of age or older.

Responsibilities

• Greets and welcomes patients in person.
• Collects demographic and insurance information.
• Checks in and interviews patients to complete paperwork.
• Directs patient to their appointment or procedure.
• May assist in scheduling add-on appointments.
• Documents any issues and resolutions in the electronic medical record.
• Verifies insurance eligibility and benefits information for payers.
• Obtains cost information and explains it to patients as needed.
• Collects co-pays or deductibles and explains financial assistance programs.
• Screening and approval of patients for financial assistance programs.

Skills

Customer service

Communication

Tools

Microsoft Office

Epic

Job description

UnitedHealth Group in New Ulm, MN seeks a Patient Access Representative Associate to greet patients and collect demographic and financial data for EMR entry. The role involves verifying insurance, collecting co-pays, and guiding patients through appointments and financial assistance programs.

The position offers a $1,000 sign-on bonus for external applicants, with training on a standard daytime schedule, and opportunities within a supportive, diverse environment focused on growing together.