Patient Access & Registration Specialist

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 35,000 - 42,000; Full time

Job summary

Vanderbilt University Medical Center is seeking an administrative professional to manage onsite registration, arrival, discharge and insurance validation with occasional guidance. You will resolve issues related to registration, billing, insurance and payment of accounts.

Responsibilities include accurate data entry, customer service in waiting areas and clear communication with patients and staff. Prior experience in hospital admissions is preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of relevant work experience.
• Strong customer service and communication skills.

Responsibilities

• Manage onsite registration and arrival processes.
• Assist with discharge and insurance validation.
• Provide patient-facing service and status updates.
• Handle payments and explain payment plan options.
• Enter cases accurately into admissions and billing systems.

Skills

Customer Service

Data Entry

Documentation

Critical Thinking

Communication

Education

High School Diploma or GED

Job description

Vanderbilt University Medical Center is seeking an administrative professional to manage onsite registration, arrival, discharge and insurance validation with occasional guidance. You will resolve issues related to registration, billing, insurance and payment of accounts.

Responsibilities include accurate data entry, customer service in waiting areas and clear communication with patients and staff. Prior experience in hospital admissions is preferred.