Patient Access & Registration Specialist

Jackson Hospital; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Jackson Hospital is seeking an Registration Clerk to support the front desk operations. You will manage pre-registration, verify patient benefit information, and coordinate with financial counseling to determine patient financial responsibility at the point of service.

Excellent data entry, communication, and customer service skills are essential, along with the ability to use AIDET in interactions with patients and staff across departments.

Qualifications

• High school diploma or equivalent.
• Experience in healthcare business office is preferred.
• Ability to type 40–50 words per minute.
• Strong communication and customer service abilities.

Responsibilities

• Handle pre-registration and registration tasks.
• Perform payer identification and verification.
• Refer to financial counseling when needed.
• Assist with point of service collections.
• Accurately gather and enter patient demographic and benefit data.
• Verify benefits eligibility and coordinate benefits.
• Determine and collect patient financial responsibility at the point of service.
• Ensure compliance with regulatory requirements (HIPAA, EMTALA, Medicare-related).
• Use AIDET to communicate clearly with patients, families, and staff.

Skills

Customer service

AIDET

Data entry

Verbal communication

Education

High school diploma or equivalent

Tools

EMR systems

PC/Calculator

Job description

Jackson Hospital is seeking an Registration Clerk to support the front desk operations. You will manage pre-registration, verify patient benefit information, and coordinate with financial counseling to determine patient financial responsibility at the point of service.

Excellent data entry, communication, and customer service skills are essential, along with the ability to use AIDET in interactions with patients and staff across departments.