Patient Access & Registration Specialist

Baptist Memorial Health Care Corporation; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Jackson, MS is seeking a dedicated Patient Access Specialist to greet and assist patients, physicians and visitors with professionalism.

You will perform general clerical duties, manage patient flow, assist with paperwork, answer calls, and help with scheduling and referrals, ensuring a smooth registration process and positive patient experience.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree preferred.
• 2 years General-Executive Secretary/Administrative Assistance preferred.
• 3 years Medical Staff Office preferred.
• Type 35 wpm; able to operate computer, copier, and other office equipment.
• Excellent communication and public relations skills; knowledge of medical terminology a plus.

Responsibilities

• Serves as the first contact for patients presenting for medical services. Greets patients and assesses accommodations; coordinates with staff to ensure continuity of care during registration.
• Implements and maintains an accurate system for gathering and distributing patient information for efficient flow.
• Gathers information and performs Quick Registration in Paragon to schedule visits and add patients to tracking boards.
• Receives, screens, and refers all incoming calls and visitors to ensure accurate department communication.
• Maintains waiting areas cleanliness and assists in maintaining a positive patient experience.
• Backups: serve as a backup Patient Access Specialist and assist with discharges or transfers as needed.

Skills

Type 35 wpm

Excellent communication

Public relations

Medical terminology knowledge

Education

High School Diploma or Equivalent

Associate's Degree

Tools

Paragon

Job description

Baptist Memorial Health Care Corporation in Jackson, MS is seeking a dedicated Patient Access Specialist to greet and assist patients, physicians and visitors with professionalism.

You will perform general clerical duties, manage patient flow, assist with paperwork, answer calls, and help with scheduling and referrals, ensuring a smooth registration process and positive patient experience.