Patient Access & Registration Specialist

Jackson Hospital; Montgomery (AL); Hybrid; USD 32,000 - 37,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a healthcare office clerk to manage patient registration, benefits verification, and billing-related interactions. The role requires high school diploma, strong communication with patients and staff, and typing speed of 40–50 wpm. Prior healthcare office experience is preferred.

The incumbent will perform pre-registration, payer verification, financial counseling referrals, and point-of-service collections while maintaining HIPAA and EMTALA compliance.

Qualifications

• High school diploma or equivalent required.
• Previous business office experience in healthcare preferred.
• Must be able to communicate clearly with patients and staff.
• Typing 40–50 words per minute is required.

Responsibilities

• Handle pre-registration and patient registration tasks.
• Identify and verify payer information; refer to financial counseling when needed.
• Assist with at-service collections and data entry of patient demographics and benefits.
• Ensure accuracy of benefits eligibility, coordination of benefits, and regulatory compliance.

Education

High school diploma or equivalent

Tools

Typing 40-50 wpm

Job description

Jackson Hospital in Montgomery, AL seeks a healthcare office clerk to manage patient registration, benefits verification, and billing-related interactions. The role requires high school diploma, strong communication with patients and staff, and typing speed of 40–50 wpm. Prior healthcare office experience is preferred.

The incumbent will perform pre-registration, payer verification, financial counseling referrals, and point-of-service collections while maintaining HIPAA and EMTALA compliance.