Patient Access & Registration Specialist

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

None

Job summary

Baptist Health - Central Alabama seeks a Patient Registration Specialist to manage pre-registration, registration, payer identification, verification, and financial interactions at the point of service.

The role requires accurate data entry of patient demographics and benefits, plus adherence to HIPAA and EMTALA requirements. Experience in healthcare access or financial services is preferred, with bilingual English/Spanish a plus.

Qualifications

• High school graduate or equivalent required.
• Associate’s degree in healthcare or business-related field preferred.
• Bilingual English/Spanish desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Training experience a plus.
• Knowledge of government programs such as Medicare and Medicaid.

Responsibilities

• Pre-registration and registration of patients; payer identification and verification; referral to financial counseling; and point of service collections.
• Ensure data gathered and entered into computer systems for patient demographics and benefit information is accurate.
• Verify benefits eligibility and coordination of benefits; determine and collect patient financial responsibility at point of service.
• Understand regulatory requirements (Medicare Secondary Payer, Important Message from Medicare, HIPAA, EMTALA) and apply where appropriate.
• Assume additional duties within scope as assigned.

Skills

Bilingual English/Spanish

MS Office

Customer service

Data entry

Healthcare knowledge

Education

High school diploma

Associate's degree preferred

Tools

MS Office

Job description

Baptist Health - Central Alabama seeks a Patient Registration Specialist to manage pre-registration, registration, payer identification, verification, and financial interactions at the point of service.

The role requires accurate data entry of patient demographics and benefits, plus adherence to HIPAA and EMTALA requirements. Experience in healthcare access or financial services is preferred, with bilingual English/Spanish a plus.