Patient Access & Registration Specialist

rrhs; Milwaukee (WI); On-site; USD 25,000 - 28,000; Full time

Job summary

Rochester Regional Health is seeking an Access Associate in the WNY Internal Medicine at Northridge department. You will be the first point of contact, welcoming patients, handling check-in/check-out, and processing payments in a busy clinic setting.

Responsibilities include patient registration, insurance verification, and scheduling, with a focus on friendly service and accurate information flow. This full-time role requires strong communication and multitasking in a health-care environment.

Qualifications

• 2-year degree or equivalent combination of education and work experience.
• Intermediate computer skills.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients and assist with check-in and check-out; process payments.
• Register patients, verify insurance eligibility, and obtain precertifications.
• Manage incoming calls, schedule appointments, and provide information.

Skills

2-year degree

Customer service

Communication skills

Computer skills

Education

2-year degree or equivalent

Job description

Rochester Regional Health is seeking an Access Associate in the WNY Internal Medicine at Northridge department. You will be the first point of contact, welcoming patients, handling check-in/check-out, and processing payments in a busy clinic setting.

Responsibilities include patient registration, insurance verification, and scheduling, with a focus on friendly service and accurate information flow. This full-time role requires strong communication and multitasking in a health-care environment.