Patient Access & Registration Specialist

Trinity Health Corp.; Mason City (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

Trinity Health Corp. in Mason City, IA is seeking a patient access specialist to provide front-desk registration and insurance verification services. You will collect patient liabilities and ensure eligibility, coordinating with clinical staff and payer requirements.

The role emphasizes accurate data entry, clear communication with patients and families, and adherence to HFMA/NAHAM standards. Full-time hours on day shifts with a focus on compassionate, compliant service.

Qualifications

• High school diploma or equivalent.
• Hospital registration or insurance verification experience preferred.
• Knowledge of medical terminology and coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Validate/enter demographic, clinical, financial, and insurance information into the patient accounting system by interviewing patients and guarantors.
• Perform registration across multiple settings for inpatients, outpatients, ED, ambulatory surgery, and more.
• Prepare patient estimates and collect co-pays, co-insurances, deductibles, deposits and balances; document payments in the system.
• Obtain signed physician orders for tests and procedures from physicians/offices.
• Prepare ID bands and patient ID labels; collect signatures on required forms; audit valuables if needed.

Skills

Customer service

Communication

Medical terminology

Insurance concepts

Cash handling

Education

High school diploma

HFMA CRCR or NAHAM CHAA within 1 year

Job description

Trinity Health Corp. in Mason City, IA is seeking a patient access specialist to provide front-desk registration and insurance verification services. You will collect patient liabilities and ensure eligibility, coordinating with clinical staff and payer requirements.

The role emphasizes accurate data entry, clear communication with patients and families, and adherence to HFMA/NAHAM standards. Full-time hours on day shifts with a focus on compassionate, compliant service.