Patient Access & Insurance Verification Specialist

IA_MMC Mercy Health Services - Iowa, Corp.; Mason City (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Trinity Health Corp. is seeking a patient registration professional to support outpatient and inpatient services. You will verify demographics, insurance, and financial information, and collect patient liabilities at check-in, ensuring accuracy and compliance across multiple hospital settings.

The role requires knowledge of medical terminology and coding basics, with HFMA CRCR or NAHAM CHAA certification within one year of hire. This is a full-time day-shift position within a major health system.

Qualifications

• High school diploma or equivalent.
• Hospital registration or insurance verification experience upon hire preferred.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Responsibilities

• Validate/enter demographic, clinical, financial, and insurance information into the patient accounting system by interviewing patient, family member, or guarantor.
• Perform registration across multiple settings and patient types (Inpatients, Outpatients, Ambulatory Surgery, ED, Diagnostics, Labor & Delivery, Newborn, Lab) as needed.
• Prepare patient estimate and inform patient/guarantor of liabilities, collecting co-pays, co-insurances, deductibles, deposits, and outstanding balances at check-in.
• Document and receipt payments in the patient accounting system; provide patient with payment receipt.
• Obtain signed physician orders for tests/procedures from physicians/offices.
• Prepare identification bracelets and patient ID labels.
• Obtain/scan signatures on required forms (IDs, insurance, consent, assignment, release, waivers).
• May audit and secure patient valuables with required authorizations.

Skills

Hospital registration

Insurance verification

Medical terminology

Diagnostic coding

Explain insurance benefits

HFMA CRCR or NAHAM CHAA within 1 year

Education

High school diploma or equivalent

Job description

Trinity Health Corp. is seeking a patient registration professional to support outpatient and inpatient services. You will verify demographics, insurance, and financial information, and collect patient liabilities at check-in, ensuring accuracy and compliance across multiple hospital settings.

The role requires knowledge of medical terminology and coding basics, with HFMA CRCR or NAHAM CHAA certification within one year of hire. This is a full-time day-shift position within a major health system.