Patient Access & Registration Specialist

Covenant Health; Lubbock (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Covenant Health in Lubbock, TX is seeking an intake coordinator to assist patients with on-site registration and arrival for physician visits. You will answer a multi-line phone system, route calls, schedule appointments, and verify insurance benefits while collecting demographic information and patient responsibility prior to service.

This role emphasizes friendly, patient-centered service to promote a positive experience.

Qualifications

• 6 months Healthcare Experience in Business Office, Hospital or Medical Office setting.

Responsibilities

• Assist patients with on-site registration and arrival for the professional office visit.
• Answer a multi-line phone system and route calls to appropriate department.
• Schedule appointments and verify insurance benefits; collect demographics and patient liability prior to service.

Skills

Customer service

Phone system proficiency

Attention to detail

Tools

EHR systems

Job description

Covenant Health in Lubbock, TX is seeking an intake coordinator to assist patients with on-site registration and arrival for physician visits. You will answer a multi-line phone system, route calls, schedule appointments, and verify insurance benefits while collecting demographic information and patient responsibility prior to service.

This role emphasizes friendly, patient-centered service to promote a positive experience.