Patient Access & Scheduling Specialist

UMC Health System; Lubbock, Northern (TX, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Resilience program

Emotional support

Physical well-being programs

On-Site Professional Counselors (EAP)

Discounted Pharmacy Cost

Career development

Job summary

UMC Health System in Lubbock, TX, is seeking a Patient Access Representative to complete admissions registrations and ensure eligibility for inpatient and outpatient procedures. You will coordinate with departments and ensure documentation is accurate and complete.

The role emphasizes excellent customer service, English fluency, and the ability to manage multiple tasks in a fast-paced healthcare setting, with the physical requirement to lift up to 25 lbs and occasional indoor/outdoor work.

Qualifications

• High School Diploma or GED required.
• +1 year in patient access, customer service, or similar administrative role.
• Excellent customer service; must speak, read, and write English fluently.
• Ability to multi-task, handle problems and stress professionally.
• Basic medical terminology is a plus.

Responsibilities

• Collects all pertinent information to register patients for exams or tests.
• Schedule exams; coordinate multiple modalities schedules.
• Verify insurance eligibility and benefits.
• Collect payments, establish payment arrangements, discuss payment options.
• All other assigned duties related to Environmental Services.

Skills

Customer service

English fluency

Multi-tasking

Professionalism

Education

High School Diploma or GED

Job description

UMC Health System in Lubbock, TX, is seeking a Patient Access Representative to complete admissions registrations and ensure eligibility for inpatient and outpatient procedures. You will coordinate with departments and ensure documentation is accurate and complete.

The role emphasizes excellent customer service, English fluency, and the ability to manage multiple tasks in a fast-paced healthcare setting, with the physical requirement to lift up to 25 lbs and occasional indoor/outdoor work.