Patient Access & Registration Specialist

Providence Health & Services; Lubbock (TX); On-site; USD 21,000 - 32,000; Part time

Job summary

Providence Health & Services is seeking staff to support the on-site registration process for the Covenant Children's Hospital location in Lubbock, TX. You will manage patient intake, verify insurance, schedule appointments, and assist with patient liability collection, while delivering courteous service to ensure a positive experience.

The role emphasizes patient-centered care and coordination across departments, with a focus on accuracy, efficiency, and regulatory compliance in a busy

Qualifications

• 6 months Healthcare Experience in Business Office, Hospital or Medical Office setting.

Responsibilities

• Assist patients during on-site registration and arrival for professional visits.
• Answer and route calls on a multi-line phone system to the appropriate department.
• Schedule appointments and verify insurance benefits.
• Complete registration by collecting demographic and insurance info and patient liability.
• Provide basic customer service to promote a positive patient experience and satisfaction.

Skills

Healthcare experience

Job description

Providence Health & Services is seeking staff to support the on-site registration process for the Covenant Children's Hospital location in Lubbock, TX. You will manage patient intake, verify insurance, schedule appointments, and assist with patient liability collection, while delivering courteous service to ensure a positive experience.

The role emphasizes patient-centered care and coordination across departments, with a focus on accuracy, efficiency, and regulatory compliance in a busy