Patient Access & Admissions Specialist

Trinity Health; Hartford (CT); On-site; USD 38,000 - 50,000; Full time

Job summary

Trinity Health's Saint Francis Hospital in Hartford is seeking an Emergency Department patient access representative responsible for bedside registration, collecting copayments and gathering patient demographic and insurance information.

You will pre-register admissions, explain liabilities to patients and route to financial counseling as needed; responsibilities include entering/updating demographics and posting payments, with reconciliation reporting.

Qualifications

• Minimum High School diploma or equivalent.
• Strong interpersonal and communication skills.
• Knowledge of medical terminology and medical insurances.
• Patient access hospital experience strongly preferred.

Responsibilities

• Obtain approvals and payments on site
• Processes include obtaining accurate demographic, insurance and patient liability information
• Responsible for the pre-registration process of patient admissions
• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling
• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Skills

Interpersonal skills

Communication

Medical terminology knowledge

Medical insurance knowledge

Patient access experience

Education

High School diploma or equivalent

Job description

Trinity Health's Saint Francis Hospital in Hartford is seeking an Emergency Department patient access representative responsible for bedside registration, collecting copayments and gathering patient demographic and insurance information.

You will pre-register admissions, explain liabilities to patients and route to financial counseling as needed; responsibilities include entering/updating demographics and posting payments, with reconciliation reporting.