Patient Access & Registration Specialist

Socket.dev; Kentucky; On-site; USD 32,000 - 52,000; Full time

Job summary

HealthFirst Bluegrass is hiring a Registration Specialist to provide administrative and clinical support across school-based clinics and community programs. You will greet patients, verify insurance, schedule appointments, and handle billing in a welcoming, organized environment.

You will maintain EMR records, assist with immunization entry, and translate for providers as needed. The role includes outreach collaboration with Fayette County Public Schools and occasional Saturday clinic coverage.

Qualifications

• High school diploma (or GED) and 1 year of clerical or clinical experience, or equivalent training/experience.
• Strong communication, interpersonal, and computer skills.
• Knowledge of medical office operations and patient confidentiality.
• Flexibility to work in both school clinics and main HealthFirst Bluegrass locations.
• If outreach assigned, valid driver’s license and reliable transportation.
• Bilingual candidates strongly encouraged to apply.

Responsibilities

• Serve as the first point of contact for patients/clients, answer calls, and route messages.
• Schedule, verify, and confirm appointments, including reminders and follow-ups.
• Register patients, verify insurance and eligibility for services.
• Collect service fees, reconcile daily transactions, and process billing.
• Maintain accurate patient health records in the EMR system.
• Support community outreach activities and collaborate with Fayette County Public Schools staff.
• Assist with first aid, vaccine storage/handling, referrals, and immunization entry.
• Room patients and record vitals when nursing staff is unavailable; translate if bilingual.

Skills

Communication

Interpersonal skills

Computer skills

Bilingual (preferred)

Education

High school diploma or GED

Job description

HealthFirst Bluegrass is hiring a Registration Specialist to provide administrative and clinical support across school-based clinics and community programs. You will greet patients, verify insurance, schedule appointments, and handle billing in a welcoming, organized environment.

You will maintain EMR records, assist with immunization entry, and translate for providers as needed. The role includes outreach collaboration with Fayette County Public Schools and occasional Saturday clinic coverage.