Patient Access Specialist — Elevate the Care Experience

CommonSpirit Health; Grand Island (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

CommonSpirit Health's CHI Health St. Francis in Grand Island seeks a Patient Access Representative to be the first contact for patients, handling registration, insurance verification, and confidential documentation in electronic health records.

You will schedule appointments, collect payments, and resolve discrepancies to support high-quality patient care. Ideal candidates have a high school diploma or GED and 1 year of healthcare experience, with strong communication and proficiency in Office

Qualifications

• High School diploma or GED required.
• 1 year relevant experience in healthcare/patient access preferred.
• Knowledge of patient registration procedures, health insurance payers, and real-time insurance eligibility verification.
• Strong communication and HIPAA privacy adherence.

Responsibilities

• Register patients accurately and support revenue cycle processes.
• Verify insurance eligibility and communicate financial responsibilities to patients.
• Schedule appointments, process medical records, and resolve registration or insurance discrepancies.
• Maintain a professional front-office environment and participate in team huddles to meet productivity and quality benchmarks.

Skills

Data entry

HIPAA privacy

Microsoft Office

Customer service

Education

High School Diploma or GED

Tools

EHR systems

Microsoft Excel

Office software

Job description

CommonSpirit Health's CHI Health St. Francis in Grand Island seeks a Patient Access Representative to be the first contact for patients, handling registration, insurance verification, and confidential documentation in electronic health records.

You will schedule appointments, collect payments, and resolve discrepancies to support high-quality patient care. Ideal candidates have a high school diploma or GED and 1 year of healthcare experience, with strong communication and proficiency in Office