Patient Access & Registration Specialist

United Hospital Center; Jane Lew (WV); On-site; USD 32,000 - 44,000; Part time

Job summary

United Hospital Center in Jane Lew, WV is seeking an administrative registration clerk to manage patient intake and payment processing. The role involves collecting demographic, billing and insurance data, obtaining signatures, and guiding patients through insurance and hospital procedures.

The position requires a high school diploma, background checks, and the ability to handle high-volume, fast-paced workflows with accuracy and strong communication skills.

Qualifications

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Responsibilities

• Obtain demographic/billing/insurance information and enter into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.
• Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Computer software

Attention to detail

Organizational skills

Multi-tasking

Medical terminology

Communication skills

Insurance knowledge

Education

High school diploma

Tools

Registration systems

Billing software

Job description

United Hospital Center in Jane Lew, WV is seeking an administrative registration clerk to manage patient intake and payment processing. The role involves collecting demographic, billing and insurance data, obtaining signatures, and guiding patients through insurance and hospital procedures.

The position requires a high school diploma, background checks, and the ability to handle high-volume, fast-paced workflows with accuracy and strong communication skills.