Patient Access Specialist

United Hospital Center; Bridgeport (WV); On-site; USD 32,000 - 46,000; Full time

Job summary

United Hospital Center in Bridgeport, West Virginia is seeking an administrative professional to handle patient registration and financial obligations. The role requires collecting demographics, insurance details, and handling billing processes in hospital systems.

The position involves ensuring compliance with privacy notices, obtaining consents, and supporting pre-certification activities while providing clear information to patients about payments and procedures.

Qualifications

• High school diploma or equivalent required.
• State criminal background check and Federal background check as required for regulated areas.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures.
• Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/copayments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed.
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Skills

Data entry

Customer service

Medical terminology

Communication

Education

High school diploma or equivalent

Tools

Registration software

Job description

United Hospital Center in Bridgeport, West Virginia is seeking an administrative professional to handle patient registration and financial obligations. The role requires collecting demographics, insurance details, and handling billing processes in hospital systems.

The position involves ensuring compliance with privacy notices, obtaining consents, and supporting pre-certification activities while providing clear information to patients about payments and procedures.