Patient Access & Registration Specialist

Compass Surgical Partners; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Point Meadows Surgery Center in Jacksonville, FL is seeking a Registration Specialist to coordinate patient registration and front desk operations, serving as a liaison between patients, physicians, and clinical teams to ensure accurate scheduling and documentation.

This full-time role (Mon-Fri, 6:00am–5:00pm) emphasizes patient-centered service, teamwork, and efficient administrative support, with opportunities to contribute to quality improvement and a positive perioperative experience.

Qualifications

• High school diploma or GED required.
• Healthcare patient experience preferred.
• Strong organizational, multitasking, and communication skills.
• Ability to manage competing priorities in a fast-paced healthcare environment.

Responsibilities

• Register patients accurately, verifying demographics, insurance, authorizations and documentation.
• Collect copayments and input patient information into scheduling systems.
• Greet patients and visitors; answer phones and respond to inquiries.
• Coordinate front desk activities to support center operations.
• Assemble and maintain patient records and ensure confidentiality.
• Communicate professionally with patients, families, physicians, and staff; use translators as needed.
• Support quality improvement, safety and risk management initiatives.
• Maintain front desk cleanliness and organization; oversee nourishment areas.
• Perform clerical duties, including supply management and record maintenance.
• Perform other duties as assigned.

Skills

Multitasking

Communication

Organizational

Education

High school diploma or GED

Tools

Scheduling systems

Microsoft Windows

Job description

Point Meadows Surgery Center in Jacksonville, FL is seeking a Registration Specialist to coordinate patient registration and front desk operations, serving as a liaison between patients, physicians, and clinical teams to ensure accurate scheduling and documentation.

This full-time role (Mon-Fri, 6:00am–5:00pm) emphasizes patient-centered service, teamwork, and efficient administrative support, with opportunities to contribute to quality improvement and a positive perioperative experience.