Patient Access & Registration Specialist

WMH Alzheimer’s Support Group; Honesdale (Wayne County); On-site; USD 19,000 - 28,000; Full time

Job summary

WMH Alzheimer’s Support Group seeks a Registration Clerk to handle admissions-related registration for inpatient, outpatient, and emergency services. This role collects patient demographics, verifies insurance data, and assists with co-pays while ensuring regulatory compliance.

The clerk also performs general reception duties, greets patients and visitors, provides directions, and directs patients to clinical areas. Effective communication and attention to detail are essential.

Qualifications

• Collect patient demographic and insurance data.
• Assist with deductibles and co-pays while ensuring compliance with regulations.
• Greet patients/visitors and provide directions to clinical areas.
• Familiar with medical and insurance terminology; related office experience preferred.

Responsibilities

• Register patients for admissions, outpatient and ER.
• Input and verify demographic and insurance information during registration.
• Explain and collect co-pays and deductibles as required.
• Direct patients to appropriate departments and provide reception support.

Skills

Effective communication

Organizational skills

Attention to detail

Typing

Medical terminology

Insurance terminology

Reception experience

Education

High school diploma or equivalent

Tools

MS Office

Job description

WMH Alzheimer’s Support Group seeks a Registration Clerk to handle admissions-related registration for inpatient, outpatient, and emergency services. This role collects patient demographics, verifies insurance data, and assists with co-pays while ensuring regulatory compliance.

The clerk also performs general reception duties, greets patients and visitors, provides directions, and directs patients to clinical areas. Effective communication and attention to detail are essential.