Patient Access & Registration Specialist

hollandhospital; Holland (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Holland Hospital is seeking a Registration Specialist to greet patients, register visits, verify insurance, and collect payments. This role requires strong customer service, attention to detail, and the ability to manage multiple priorities to support a positive patient experience.

The full-time, on-site position covers Pain Management and Sleep Center clinics with a 7:30 am start. It includes demographic and financial registration, virtual check-in support, patient education on consent, and

Qualifications

• High school diploma/GED or higher education.
• Experience with electronic health record systems preferred.
• Experience with virtual patient check-in workflows preferred.
• Excellent communication, organizational, and problem solving skills.

Responsibilities

• Interviews patients to obtain complete and accurate demographic data.
• Verifies and updates demographic information for every visit.
• Supports virtual check-in workflows by verifying demographic, consent, and insurance information.
• Provides insurance education and financial expectations to patients.

Skills

Customer service

Attention to detail

Multitasking

Education

High school diploma/GED

Associate's Degree preferred

Tools

CHAMPS

Availity

Priority Health

Job description

Holland Hospital is seeking a Registration Specialist to greet patients, register visits, verify insurance, and collect payments. This role requires strong customer service, attention to detail, and the ability to manage multiple priorities to support a positive patient experience.

The full-time, on-site position covers Pain Management and Sleep Center clinics with a 7:30 am start. It includes demographic and financial registration, virtual check-in support, patient education on consent, and