Patient Access & Registration Coordinator

hollandhospital; Holland (MI); On-site; USD 24,000 - 34,000; Part time

Job summary

Holland Hospital is seeking a part-time Patient Access representative to handle pre-arrival verification, scheduling, and registration, ensuring accurate demographic and financial data and compliant patient processing.

The role requires knowledge of medical terminology, proficiency with health information systems, and strong customer service to assist patients and providers while optimizing clinic workflow. Shifts include Mon/Wed and alternating Thursdays.

Qualifications

• High school diploma or GED.

Responsibilities

• Verifies patient identification per hospital policy.
• Scans ID and Insurance Cards into hospital system.
• Interviews patients for visits to various ancillary departments to obtain complete and accurate demographic and financial data.
• Verifies and updates demographic information for every visit regardless of how often the patient presents for services.
• Accesses various software systems to determine correct payer and benefit information.
• Demonstrates ability to enter information into the Health Information System.
• Explains and obtains compliant signatures on registration forms.

Education

High school diploma/GED

Job description

Holland Hospital is seeking a part-time Patient Access representative to handle pre-arrival verification, scheduling, and registration, ensuring accurate demographic and financial data and compliant patient processing.

The role requires knowledge of medical terminology, proficiency with health information systems, and strong customer service to assist patients and providers while optimizing clinic workflow. Shifts include Mon/Wed and alternating Thursdays.