Patient Access & Registration Specialist

Holland America-Princess (Holland America Dawson City Inn); Haines (AK); On-site; USD 34,440 - 43,917; Full time

Benefits offered by this job

Health insurance

Dental and Vision benefits

Retirement plan

Paid time off

Parental leave

Life insurance

Long-term disability

Short-term disability

Job summary

SEARHC in Southeast Alaska is seeking a Patient Registration Specialist to verify patient information, schedule appointments, and assist with insurance verification and upfront payments. This role emphasizes strong customer service, data accuracy, and effective communication with care teams.

The position requires familiarity with electronic health records and a commitment to quality data input, patient privacy, and timely coordination of services.

Qualifications

• High School Diploma preferred.

Responsibilities

• Manages scheduling resources for patient appointments.
• Manages communication tools for patient scheduling requests by patients and care teams.
• Manages the pre-registration review process for insurance verification for upcoming appointments.
• Manages follow-up appointment requests.
• Retrieves payment for services (flat rate services, co-pays or upfront collections).
• Creates new patient profiles in the electronic health record with demographic data.

Skills

Customer service

Attention to detail

Data entry

Interpersonal communication

Time management

De-escalation

Education

High School Diploma

Job description

SEARHC in Southeast Alaska is seeking a Patient Registration Specialist to verify patient information, schedule appointments, and assist with insurance verification and upfront payments. This role emphasizes strong customer service, data accuracy, and effective communication with care teams.

The position requires familiarity with electronic health records and a commitment to quality data input, patient privacy, and timely coordination of services.