Patient Access & Registration Specialist

North Canyon Network of Care; Hailey (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

North Canyon Network of Care in Hailey, ID is seeking a Medical Office Receptionist to register patients, verify insurance, and coordinate access to services. You will operate the switchboard, guide patients, and route inquiries to the appropriate hospital departments and physician offices.

The role requires excellent communication, basic computer and EHR skills, and a high school diploma. Bilingual English/Spanish is a plus; experience with medical terminology is preferred.

Qualifications

• Excellent communication skills including listening, speaking, reading, and writing.
• Computer & Electronic Health Record experience.
• High School graduate; 2 years of clerical experience preferred.
• Outstanding public relations/customer service experience.
• High level of personal presentation.
• Ability to maintain accuracy with interruptions.
• Ability to use sound judgement in stressful situations.
• Willingness to adhere to standards for service excellence.

Responsibilities

• Responsible for registration, insurance verification, and other patient access functions in designated area.
• Provide reception duties and route customers courteously and efficiently.
• Communicate effectively with hospital departments and physician offices to facilitate patient information.
• Screen patients for new address, new visit, or registration updates and inform patients of required information.
• Operate switchboard in a courteous and professional manner.
• Assist patients with filling out forms and provide information about services.
• Serve as point of contact with internal and external departments and prioritize tasks.

Skills

Communication skills

Clerical experience

Public relations

Multitasking

Interpersonal skills

Stress management

Professional presentation

Judgement under pressure

Education

High School Diploma

Tools

Electronic Health Records

Job description

North Canyon Network of Care in Hailey, ID is seeking a Medical Office Receptionist to register patients, verify insurance, and coordinate access to services. You will operate the switchboard, guide patients, and route inquiries to the appropriate hospital departments and physician offices.

The role requires excellent communication, basic computer and EHR skills, and a high school diploma. Bilingual English/Spanish is a plus; experience with medical terminology is preferred.