Patient Access & Registration Specialist

Dignity Health; Grass Valley (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Dignity Health - Sierra Nevada Memorial Hospital in Grass Valley, CA is hiring a Patient Registration Representative. You will ensure a positive patient experience by delivering outstanding customer service during registration and by accurately collecting demographics, verifying insurance, and explaining hospital policies.

You will maintain knowledge of registration requirements across Main Admitting, OP, ED, Maternity and Rehabilitation.

Qualifications

• Minimum 1 year of experience in hospital Patient Registration or related revenue cycle roles.
• High School Diploma or GED preferred.

Responsibilities

• Identify patients and collect accurate demographics during registration.
• Verify insurance and determine/collect financial liability.
• Explain hospital policies and patient rights to families.
• Enter complete demographic information into the ADT system at registration.
• Review accounts for accuracy and required documentation for regulatory compliance.

Skills

Customer service

Attention to detail

Communication skills

Data entry

Education

High School Diploma or GED

Job description

Dignity Health - Sierra Nevada Memorial Hospital in Grass Valley, CA is hiring a Patient Registration Representative. You will ensure a positive patient experience by delivering outstanding customer service during registration and by accurately collecting demographics, verifying insurance, and explaining hospital policies.

You will maintain knowledge of registration requirements across Main Admitting, OP, ED, Maternity and Rehabilitation.