Patient Access & Registration Specialist

Garden City Hospital; Garden City (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Garden City Hospital is seeking a Patient Account Registrar to interview patients or representatives to obtain demographics and insurance details, ensuring accurate data entry and eligibility verification. The role collaborates with the Admitting team, PBX, and reception areas, requiring strong communication and medical terminology proficiency.

The position emphasizes multi-tasking, timely processing, and quality patient service within a hospital setting, with full-time hours and day shifts.

Qualifications

• Previous hospital experience as admissions representative is preferred.
• Knowledge of medical terminology is preferred.
• Effective written and verbal communication skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer services experience is required.
• High School Graduate or GED is required.

Responsibilities

• Interviews patients or representatives to obtain demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Coordinates with Admitting department including PBX and reception areas.
• Operates computer to input and retrieve data.
• Communicates with patients using age-appropriate techniques.
• Maintains proficiency in medical terminology.
• Performs special projects or other assignments as directed.

Skills

Multi-tasking

Analytical skills

Communication skills

Customer service

Education

High School/GED

Job description

Garden City Hospital is seeking a Patient Account Registrar to interview patients or representatives to obtain demographics and insurance details, ensuring accurate data entry and eligibility verification. The role collaborates with the Admitting team, PBX, and reception areas, requiring strong communication and medical terminology proficiency.

The position emphasizes multi-tasking, timely processing, and quality patient service within a hospital setting, with full-time hours and day shifts.