Patient Access & Registration Specialist

HCA Healthcare; Fort Walton Beach (FL); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) with match

Education support

Dependent scholarships

Job summary

HCA Florida Fort Walton-Destin Hospital is seeking a Registrar to ensure timely and accurate patient registration, interviewing patients for account information, and verifying insurance coverage. The role emphasizes exceptional customer service and accurate chart completion, with responsibilities spanning from bedside registration to obtaining necessary pre-certifications and signatures.

The Registrar will handle insurance verification, assign plans, and input authorization data into the system,

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or bedside to obtain account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure necessary signatures for treatment are obtained.
• Process patient charts according to workflow and productivity standards.
• Interview patients and others to obtain identifying and demographical information with insurance details.
• Assign Insurance Plans (IPlans) accurately.
• Verify insurance benefits and pre-cert/authorization status; initiate when required.
• Enter all information and authorization numbers into the registration system.
• Secure signatures for treatments and records.
• Explain policies regarding services, pricing, insurance billing, and payment.

Skills

Microsoft Office

Job description

HCA Florida Fort Walton-Destin Hospital is seeking a Registrar to ensure timely and accurate patient registration, interviewing patients for account information, and verifying insurance coverage. The role emphasizes exceptional customer service and accurate chart completion, with responsibilities spanning from bedside registration to obtaining necessary pre-certifications and signatures.

The Registrar will handle insurance verification, assign plans, and input authorization data into the system,