Patient Access & Registration Specialist

HCA Healthcare; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work ( PTO )

401(k) retirement plan with match

Education assistance

Employee Stock Purchase Plan

Job summary

HCA Healthcare is seeking a Registrar to handle timely and accurate patient registration and insurance verification in a fast-paced hospital setting. You will interview patients for all account information and verify coverage, ensuring smooth intake and billing workflows.

The role emphasizes attentive customer service, accurate chart completion, and obtaining required signatures and authorizations to support patient care and reimbursement processes.

Qualifications

• 1 year of related experience preferred.
• Proficiency in Microsoft Office applications.

Responsibilities

• Interview patients at workstations or bedside to obtain account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify insurance and obtain pre-certification/authorization.
• Calculate and collect patient liability amounts.
• Obtain necessary signatures for treatment.
• Process patient charts per paperwork flow and productivity standards.
• Interview incoming patients and guardians to gather identifying and financial information.
• Assign Insurance Plans (IPlans) accurately.
• Verify benefits and determine pre-certification/authorization status via online resources.

Tools

Microsoft Office

Job description

HCA Healthcare is seeking a Registrar to handle timely and accurate patient registration and insurance verification in a fast-paced hospital setting. You will interview patients for all account information and verify coverage, ensuring smooth intake and billing workflows.

The role emphasizes attentive customer service, accurate chart completion, and obtaining required signatures and authorizations to support patient care and reimbursement processes.