Patient Access & Registration Specialist

CHS Career Site; Dothan (AL); On-site; USD 22,000 - 30,000; Full time

Job summary

CHS Career Site in Dothan, AL seeks a Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions, scheduling procedures, and maintaining complete records.

The role emphasizes courteous service, verifying eligibility, obtaining authorizations, collecting payments, and ensuring proper patient identification for a smooth registration experience.

Qualifications

• Post secondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
• Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.
• Communicates operative reports daily to appropriate physician offices.

Skills

Insurance verification

Attention to detail

Interpersonal skills

Education

High School Diploma

Tools

EHR software

Job description

CHS Career Site in Dothan, AL seeks a Registrar to support patient care by accurately capturing demographic and insurance information during in-person and phone interactions, scheduling procedures, and maintaining complete records.

The role emphasizes courteous service, verifying eligibility, obtaining authorizations, collecting payments, and ensuring proper patient identification for a smooth registration experience.