Patient Access & Registration Specialist

UChicago Medicine; Crown Point (IN); On-site; USD 38,000 - 54,000; Full time

Job summary

UChicago Medicine in Crown Point, Indiana is hiring a Patient Registration Representative to support patient access and registration across multiple departments. You will schedule procedures, verify insurance, collect payments, and deliver compassionate service in a fast-paced environment.

The role requires strong communication, confidentiality, and EPIC EMR proficiency, with opportunities to cross-cover several clinic areas within the multispecialty setting.

Qualifications

• High School Diploma or equivalent; bachelor's degree preferred.
• Experience in customer service and healthcare settings is valued.
• Proficiency with EPIC EMR and Microsoft Office preferred.

Responsibilities

• Schedule follow-up appointments, tests and procedures as directed by staff.
• Check in patients at kiosk or in person and collect demographic/billing info.
• Verify insurance coverage and assist with financial counseling referrals.
• Process payments and reconcile cash drawers.
• Maintain patient confidentiality in all interactions.

Skills

Customer service

Multitasking

Communication

Confidentiality

Typing 35 wpm

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

EPIC EMR

MS Office

Job description

UChicago Medicine in Crown Point, Indiana is hiring a Patient Registration Representative to support patient access and registration across multiple departments. You will schedule procedures, verify insurance, collect payments, and deliver compassionate service in a fast-paced environment.

The role requires strong communication, confidentiality, and EPIC EMR proficiency, with opportunities to cross-cover several clinic areas within the multispecialty setting.