Patient Access & Registration Specialist

Concord Hospital; Concord (NH); On-site; USD 21,000 - 30,000; Full time

Job summary

Concord Hospital is seeking a Registration Clerk to support patient intake and record creation for services rendered. The role involves engaging with patients, families, and care teams, and contributing to revenue cycle activities as needed.

The ideal candidate has a high school diploma (GED preferred), at least 1 year in customer service, and comfort with computerized systems. Medical terminology knowledge is a plus. This position is based at the Concord Hospital site.

Qualifications

• High school or equivalent preferred.
• Minimum of 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Critical thinking skills while performing multiple functions and prioritizing duties.
• Knowledge of medical terminology is desired.

Responsibilities

• Registration and patient check in process.
• Greets and assists arriving patients.
• Processes all incoming calls and responds to departmental inquiries.
• Reconciles schedules with orders and precertifications.
• Performs other duties as assigned.

Skills

Customer service

Multitasking

Critical thinking

Communication

Medical terminology (desirable)

Education

High school or equivalent (GED) preferred

Tools

Electronic Health Records (EHR) systems

Job description

Concord Hospital is seeking a Registration Clerk to support patient intake and record creation for services rendered. The role involves engaging with patients, families, and care teams, and contributing to revenue cycle activities as needed.

The ideal candidate has a high school diploma (GED preferred), at least 1 year in customer service, and comfort with computerized systems. Medical terminology knowledge is a plus. This position is based at the Concord Hospital site.