Patient Access Specialist - Registration & Billing Support

Concord Hospital; Concord (NH); On-site; USD 32,000 - 45,000; Full time

Job summary

Concord Hospital in New Hampshire is seeking a patient registration clerk to manage patient accounts for services, verify demographics, assist with insurance eligibility responses, and discuss payment options with patients and families. The role requires interaction with the care team to ensure accurate medical records and timely financial processing.

The position involves greeting patients, processing registrations, answering inquiries, and coordinating with departments to reconcile schedules

Qualifications

• Minimum 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is desired.

Responsibilities

• Registration and patient check-in process.
• Greets and assists arriving patients.
• Processes all incoming calls and responds to departmental inquiries.
• Reconciles schedules with orders and precertifications.
• Performs other duties as assigned.

Education

High school diploma or GED

Job description

Concord Hospital in New Hampshire is seeking a patient registration clerk to manage patient accounts for services, verify demographics, assist with insurance eligibility responses, and discuss payment options with patients and families. The role requires interaction with the care team to ensure accurate medical records and timely financial processing.

The position involves greeting patients, processing registrations, answering inquiries, and coordinating with departments to reconcile schedules