Patient Access & Registration Specialist

St. Francis-Emory Healthcare; Columbus (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

The Patient Access Registrar at ScionHealth coordinates patient registration, insurance verification, and financial clearance to ensure timely access to services in an acute care hospital setting.

You will collect patient information, verify eligibility, secure pre-certifications, and collect payments while maintaining HIPAA compliance and delivering compassionate, accurate service to patients, families, and clinical staff.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and accuracy in data entry.
• Basic knowledge of insurance verification and medical terminology.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information.
• Verify insurance eligibility, benefits, and authorization requirements for scheduled services.
• Provide patients with information on financial obligations, including co-pays, deductibles, and payment options.
• Collect and document payments, issue receipts, and balance cash drawers daily.
• Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments.

Skills

Communication skills

Attention to detail

Insurance verification

Multitasking

Professional demeanor

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

The Patient Access Registrar at ScionHealth coordinates patient registration, insurance verification, and financial clearance to ensure timely access to services in an acute care hospital setting.

You will collect patient information, verify eligibility, secure pre-certifications, and collect payments while maintaining HIPAA compliance and delivering compassionate, accurate service to patients, families, and clinical staff.