Patient Access & Registration Specialist

Children's Hospital of The King's Daughters; Chesapeake (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Hospital of The King's Daughters is seeking a Patient Access Technician to support the patient care team with clerical duties and serve as a liaison for medical support services. The role emphasizes accurate data collection and retrieval using computerized systems.

The position requires a high school diploma, 2–3 years of related experience, and familiarity with insurance verification and coding concepts. Travel to multiple locations may be required in this role.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of related work experience preferred.
• Minimum six months customer service experience required, preferably in healthcare.

Responsibilities

• Greet and assist patients and visitors upon arrival.
• Facilitate revenue cycle tasks including patient registration, insurance verification, co-payment collection, and data entry.
• Collaborate with departments on patient access information.
• Perform pre-registration and insurance verification for services.
• Provide coverage to various registration locations as needed.

Skills

Customer service

Medical terminology

Data collection

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Children's Hospital of The King's Daughters is seeking a Patient Access Technician to support the patient care team with clerical duties and serve as a liaison for medical support services. The role emphasizes accurate data collection and retrieval using computerized systems.

The position requires a high school diploma, 2–3 years of related experience, and familiarity with insurance verification and coding concepts. Travel to multiple locations may be required in this role.