Patient Access & Registration Specialist

Bristol Hospital Incorporated; Bristol (CT); On-site; USD 35,000 - 52,000; Full time

Job summary

Bristol Health is seeking a Patient Access Representative to register patients for hospital services and collect copays and deductibles at the point of service. The role supports the billing and admissions process while ensuring accurate demographic and insurance data.

Responsibilities include verifying insurance, assisting with patient placement, and answering inquiries in a courteous, efficient manner in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent; strong written and verbal communication.
• Experience with patient registration and insurance verification is preferred.
• Ability to collect copay/deductibles and document accurately.
• Proficiency with on-line computer systems and data entry.
• Ability to work in a busy, stressful environment with tact.

Responsibilities

• Register patients for hospital services accurately.
• Collect copays and deductibles at time of service.
• Verify insurance and provider information.
• Prepare admission forms and obtain signatures.
• Assist nursing staff with patient placement.
• Respond to calls and answer questions promptly.
• Rotate to other departments if needed.

Skills

Customer service

Communication

Multitasking

Data entry

Medical terminology

English literacy

Education

High school diploma

Tools

Hospital registration software

Job description

Bristol Health is seeking a Patient Access Representative to register patients for hospital services and collect copays and deductibles at the point of service. The role supports the billing and admissions process while ensuring accurate demographic and insurance data.

Responsibilities include verifying insurance, assisting with patient placement, and answering inquiries in a courteous, efficient manner in a fast-paced hospital setting.