Patient Access & Registration Specialist

R1 RCM, Inc.; Brentwood (TN); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative to join the Patient Registration team at Ascension SE Wisconsin Hospital Elmbrook. You will greet patients, collect information, verify details across multiple systems, and help ensure a smooth check-in experience.

You don’t need healthcare experience, but you must be patient-focused, able to multitask, and comfortable with technology. Training will cover workflows, data privacy, and hospitality standards in a hospital setting.

Qualifications

• High School Diploma or GED.
• Excellent customer service experience.
• Preferred: Medical experience.

Responsibilities

• Greet and assist patients during registration, collecting accurate information.
• Answer phones and input data across multiple programs accurately.
• Provide compassionate support and address patient fears and questions.
• Work in a fast-paced hospital environment and learn healthcare processes.

Skills

Excellent customer service

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative to join the Patient Registration team at Ascension SE Wisconsin Hospital Elmbrook. You will greet patients, collect information, verify details across multiple systems, and help ensure a smooth check-in experience.

You don’t need healthcare experience, but you must be patient-focused, able to multitask, and comfortable with technology. Training will cover workflows, data privacy, and hospitality standards in a hospital setting.