Patient Access & Registration Specialist

Greater Baden Medical Services, Inc.; Brandywine (MD); On-site; USD 32,000 - 48,000; Full time

Job summary

Greater Baden Medical Services, Inc. is seeking a Patient Service Representative to greet patients, register them, and process payments across multiple clinic sites in Southern Maryland.

The role supports front desk operations, reviews insurance, assists with eligibility for programs, and maintains patient charts and scheduling. CPR/First Aid training is required; high school diploma or equivalent is mandatory. This position emphasizes quality patient service and teamwork.

Qualifications

• High school diploma, GED, or equivalent; CPR/First Aid training.
• Two to five years of health care experience; training available on hire.

Responsibilities

• Greets patients, family members, and visitors; determines services needed.
• Monitors waiting area; ensures it is tidy and patients' needs are addressed.
• Assists new patients with registration; opens medical records and consents.
• Reviews insurance coverage and sliding scale eligibility.
• Establishes files for sliding scale applications; verifies criteria.
• Collects and processes patient demographic, financial, and diagnosis data.
• Reviews third party coverage and payment arrangements; inputs data.
• Notifies Medical Assistant when patient arrives and when care is ready.
• Inputs payments from third party payers; handles data entries as needed.
• Reviews visit charges, outstanding balances; schedules return appointments.

Skills

Customer service

Communication skills

Attention to detail

Multitasking

Education

High School diploma, GED, or equivalent

CPR/First Aid training

Job description

Greater Baden Medical Services, Inc. is seeking a Patient Service Representative to greet patients, register them, and process payments across multiple clinic sites in Southern Maryland.

The role supports front desk operations, reviews insurance, assists with eligibility for programs, and maintains patient charts and scheduling. CPR/First Aid training is required; high school diploma or equivalent is mandatory. This position emphasizes quality patient service and teamwork.