Patient Service Representative

Greater Baden Medical Services, Inc.; Brandywine (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Greater Baden Medical Services (GBMS) is a Federally Qualified Health Center serving Southern Maryland with nine clinical sites. This Regular Full-Time receptionist position in Brandywine, MD supports patient registration, insurance review, and payment processing in a community-focused healthcare setting.

The role involves greeting patients, verifying insurance and eligibility for programs such as sliding scale, managing the waiting area, and coordinating with medical staff to ensure smooth

Responsibilities

• Greets patients, family members, and visitors, determining services and/or other needs required
• Monitors waiting area to ensure patients and family members’ needs are addressed and area is tidy
• Assists new patients in completing registration information; opens medical records with consent and clinical forms
• Reviews with patient their insurance coverage or eligibility for programs including sliding scale fee
• Establishes a separate file for patients applying for sliding scale fee; reviews documentation meeting established criteria
• Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
• Reviews third party coverage and payment arrangements available with patients; inputs payments and other data entry as needed
• Notifies the Medical Assistant when the patient has arrived and when new patients are ready for services
• Inputs payments from third party payors or other data sources
• Reviews current visit charges and outstanding balances; arranges required payments; schedules return appointments

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Brandywine, MD, US

30+ days ago Requisition ID: 1457

Greater Baden Medical Services (GBMS) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare across Southern Maryland. With 9 clinical sites across Prince George's, Charles, and St. Mary's counties, we serve over 18,000 patients each year. We provide fully integrated care that includes primary care, pediatrics, women's health, Title X family planning, dental care, behavioral health, WIC, pharmacy services, and the Ryan White HIV/AIDS program. Our patient population is primarily made up of Medicaid and uninsured individuals. We are deeply proud to deliver these vital services to everyone in our community, regardless of their ability to pay, making Greater Baden an incredibly rewarding place to grow your career while making a tangible, life-changing impact every day.

Job Summary:

Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing.

Essential Functions:

• Greets patients, family members, and visitorsdetermining services and/or other needs that are required.
• Monitors waiting area to insure that patients andfamily members’ needs are addressed and that the area is tidy.
• Assists new patients in the completion of theirregistration information.Opens medicalrecords for new patients including appropriate consent and clinical forms.
• Reviews with patient their insurance coverage oreligibility for other programs including sliding scale fee.
• Establishes a separate file for patients applying forsliding scale fee.Reviews documentationpresented by patients determining that it meets the established criteria.
• Collects and processes patient demographic, financial,diagnoses and procedure code information with accuracy.
• Review third party coverage and payment arrangementsavailable with patients.Inputs incomingpayments and other data entry as needed.
• Notifies the Medical Assistant that the patient has arrivedand/or when new patients are ready for patient care services, dental or mentalhealth services.
• Inputs payments from third party payors or othersources of data entry as needed.
Reviewscurrent visit charges and outstanding balances with the responsible party andarranges required payments.Inputspayments and prints receipt.Schedulesreturn appointments.