ER Patient Access & Registration Specialist

Greater Baltimore Medical Center (GBMC); Baltimore (MD); On-site; USD 23,901 - 36,313; Full time

Job summary

GBMC HealthCare in Baltimore, MD seeks an Emergency Department Patient Access Registrar to manage arrival and registration for critical patients, verify demographic and insurance details, and collect co-pays. This role supports multiple departments and uses Epic and other hospital systems daily.

Ideal candidates have strong customer service skills, the ability to multi-task in a fast-paced setting, and knowledge of billing practices and insurance verification.

Qualifications

• High school diploma or GED is required or preferred.

Responsibilities

• Completes arrival and registration for emergency patients with life-threatening conditions and related cases.

Skills

Interviewing patients

Calm under pressure

Teamwork

Insurance knowledge

Medical terminology

Computer skills

Oral & written communication

Data analysis

Typing speed

Customer service

Multitasking

Infection control

Education

High School Diploma or GED

CHAA Certification (Preferred)

Tools

Epic

Watch Child

Access E-forms

Outlook Web Mail

OnBase Scanning

Word

Excel

Job description

GBMC HealthCare in Baltimore, MD seeks an Emergency Department Patient Access Registrar to manage arrival and registration for critical patients, verify demographic and insurance details, and collect co-pays. This role supports multiple departments and uses Epic and other hospital systems daily.

Ideal candidates have strong customer service skills, the ability to multi-task in a fast-paced setting, and knowledge of billing practices and insurance verification.