Patient Access & Registration Specialist

AdventHealth; Aurora, Northern (CO, KY); Hybrid; USD 27,000 - 44,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth Parker in Parker, CO, is seeking a Guest Services/Patient Access Associate to welcome patients, verify demographics and insurance, and register services, ensuring accurate information and timely processing.

You will coordinate with clinical partners, handle payments and co-pays, educate patients about portals, and maintain a safe, compliant workspace while delivering compassionate service.

Qualifications

• Associate degree or higher in health services admin or related field preferred.
• High school diploma or equivalent required.
• 1+ year in customer service or medical office with terminology and billing knowledge preferred.

Responsibilities

• Answer incoming calls and direct inquiries to appropriate staff.
• Register patients and verify demographics and insurance.
• Process payments and collections when applicable.
• Coordinate with clinical partners to ensure smooth patient flow.
• Provide patient education on test locations and portal use.
• Maintain a safe, compliant work environment.

Skills

Customer service

Medical terminology

Communication

Teamwork

Education

Associate degree or higher

High school diploma or equivalent

Job description

AdventHealth Parker in Parker, CO, is seeking a Guest Services/Patient Access Associate to welcome patients, verify demographics and insurance, and register services, ensuring accurate information and timely processing.

You will coordinate with clinical partners, handle payments and co-pays, educate patients about portals, and maintain a safe, compliant workspace while delivering compassionate service.