Patient Access & Registration Specialist

Dignity Health; Santa Maria (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health – Marian Regional Medical Center in Santa Maria, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to collect accurate demographics and insurance information.

The role requires meticulous data entry, effective communication, and adherence to hospital policies, including EMTALA guidelines, to support accurate reimbursement and patient satisfaction.

Qualifications

• High school graduation with 1 year in patient registration or related revenue cycle roles.
• 2 years of experience preferred, upon hire.
• Experience in requesting and processing financial payments.
• Ability to follow HIPAA and hospital policies.

Responsibilities

• Register patients with accurate demographic data in the ADT system at registration.
• Verify insurance benefits and determine patient liability.
• Explain hospital policies and patient rights to families.
• Collect required signatures and ensure documents are scanned.
• Ensure EMTALA-compliant registration steps in ED and L&D areas.
• Monitor and document financial clearance and payment arrangements.

Skills

Customer service

Attention to detail

Communication

Data entry

Education

High School Graduate General Studies

High School GED General Studies

Tools

ADT system

Job description

Dignity Health – Marian Regional Medical Center in Santa Maria, CA is seeking a Patient Registration Representative to ensure a positive patient experience during registration and to collect accurate demographics and insurance information.

The role requires meticulous data entry, effective communication, and adherence to hospital policies, including EMTALA guidelines, to support accurate reimbursement and patient satisfaction.