Patient Access & Registration Coordinator

HCA Healthcare; Blacksburg (VA); Hybrid; USD 20,664 - 27,304; Part time

Benefits offered by this job

Comprehensive medical, prescription, dental, and vision coverage

Tuition assistance and student loan assistance

401(k) plan with 100% match on 3% to 9% of pay

Job summary

HCA Healthcare in Blacksburg, Virginia, is seeking a Registrar to handle patient registrations, ensuring timely and accurate processing of patient information. You will be responsible for verifying insurance coverage and ensuring that all necessary documentation is collected from patients.

This role requires exemplary customer service skills and proficiency in Microsoft Office applications, along with a year of related experience. The position includes variable shifts and comprehensive benefits.

Qualifications

• 1 year of related experience preferred.

Responsibilities

• Interview patients at workstations or bedside to obtain all necessary account information.
• Provide exemplary customer service.
• Ensure charts are completed and accurate.
• Verify all insurance and obtain pre‑certification/authorization.
• Calculate and collect patient liability amounts.
• Ensure that all necessary signatures are obtained for treatment.
• Process patient charts according to paperwork flow needs and established productivity standards.
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographic information with insurance and financial information.
• Assign insurance plans accurately.
• Verify insurance benefits and determine pre‑certification/authorization status via online resources; initiate pre‑certification/authorization if required.
• Secure all signatures necessary for treatments, release of medical information, and payment of services from legally responsible parties; obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of accounts.

Skills

Proficiency in Microsoft Office applications

Job description

HCA Healthcare in Blacksburg, Virginia, is seeking a Registrar to handle patient registrations, ensuring timely and accurate processing of patient information. You will be responsible for verifying insurance coverage and ensuring that all necessary documentation is collected from patients.

This role requires exemplary customer service skills and proficiency in Microsoft Office applications, along with a year of related experience. The position includes variable shifts and comprehensive benefits.